Last Updated: 15 Aug 2026
At Cantech Distributers, we respect your privacy and are committed to protecting the personal information you provide when using our website, shopping for products, or contacting us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
When you visit or make a purchase from Cantech Distributers, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Order and purchase history
- Information you provide when contacting customer support
- Website usage, device, browser, and technical information
We only request information that is reasonably necessary to provide our services, process orders, and operate our website.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Process payments securely
- Arrange shipping and delivery
- Send order confirmations and updates
- Provide customer service and support
- Respond to questions or requests
- Improve our website, products, and services
- Detect and prevent fraudulent or unauthorized transactions
- Maintain website security
- Send promotional communications where permitted and where you have provided appropriate consent
3. Payment Information
Payments made through our website are processed using secure third-party payment providers.
Cantech Distributers does not store your complete credit or debit card number, CVV, or other sensitive payment credentials on our own servers. Payment information is handled by the applicable payment processor in accordance with its privacy and security practices.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may help us:
- Keep products in your shopping cart
- Remember certain preferences
- Understand website traffic and usage
- Improve website performance
- Provide relevant website functionality
You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
5. How We Share Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website and hosting providers
- Technology and analytics providers
- Customer support services
- Fraud prevention and security services
These providers receive only the information reasonably necessary to perform their services.
We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, customers, website, or business.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Services and Links
Our website may contain links to third-party websites, services, or payment providers.
Cantech Distributers is not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
8. Marketing Communications
If you choose to receive promotional emails from us, we may use your email address to send information about products, offers, updates, or other relevant communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Transactional messages, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase or provide requested services.
9. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Ask questions about how your information is used
To make a privacy-related request, please contact us using the information below.
10. Children’s Privacy
Our website is intended for a general audience and is not directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
11. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
When changes are made, the updated “Last Updated” date will be displayed at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Cantech Distributers
Vojtěcha Outraty 2838/11
796 01 Prostějov
Olomoucký kraj
Czech Republic (Czechia)
Phone: +420 777 265 312.
Email: info@cantechdistributers.store